Our policies

What we promise about your data, the children's safety and your money, in one place. Every document is free to read, and we will send a copy of anything to anyone who asks.

Privacy and cookies

• Privacy policy — what we collect, why, who sees it, and your rights.
• Cookies and analytics — analytics run only if you accept, and never on donor or staff pages.

Child protection

• Child Protection Policy Handbook (PDF) — our zero-tolerance policy, code of conduct and how concerns are reported and acted on.
• Safeguarding rules — what we do, and what we do not do.

To raise a concern about a child's safety, contact us by email at bridgeofhopefoundationsupport@gmail.com or by phone or WhatsApp on +254 706 305 919. A child can also raise a concern without going through their own caregiver.

Photographs and stories

Photographs of children appear on this site only with written consent from their legal guardian. In stories we use changed names, and we do not publish details that could identify a child. We will take any photograph or story down straight away if a guardian, a child or the Directorate of Children's Services asks us to.

Giving

• Cancelling or changing a gift — every receipt carries a link to manage your gift, and you can email us at any time.
• Tax — gifts from the US and UK are not currently tax deductible there.
• Questions about giving — fees, currencies, receipts and visits.

We do not match donors to individual children, and we never pass a child's details to a donor.

Accountability

• Audited Financial Accounts 2025 (PDF)
• Annual Report 2025 (PDF)
• Certificate of Registration (PDF)
• Where the money went — the breakdown, in plain figures.